Shipping Policy
Shipping Policy
Shiv Printer – Custom Prints. Endless Creativity.
Our Shipping Commitment
At Shiv Printer, we understand that timely delivery of your custom printing orders is crucial to your business success. Our shipping policy is designed to provide you with fast, reliable, and cost-effective delivery options for all your printing needs.
Shipping Options & Delivery Times
Standard Shipping
- Delivery Time: 3-5 business days
- Cost: ₹5.99 (FREE on orders over ₹50)
- Tracking: Included
- Insurance: Up to ₹100
Express Shipping
- Delivery Time: 1-2 business days
- Cost: ₹12.99 (FREE on orders over ₹99)
- Tracking: Real-time updates
- Insurance: Up to ₹500
Next Day Delivery
- Delivery Time: Next business day
- Cost: ₹19.99
- Cutoff Time: 2:00 PM EST
- Insurance: Up to ₹1,000
Local Pickup
- Availability: 1-2 business days
- Cost: FREE
- Hours: Mon-Fri 9AM-6PM
- Location: Pickup notification required
Order Processing Times
Important: Processing times are separate from shipping times and vary by product type.
Standard Products
- Visiting Cards (500/800 GSM): 1-2 business days
- Envelopes: 1-2 business days
- Letter Heads: 1-2 business days
- Pens: 2-3 business days
Custom Products
- Posters: 2-3 business days
- Bill Books: 3-4 business days
- Garment Tags: 2-3 business days
- Files & Folders: 2-3 business days
Shipping Costs & Free Shipping
Free Standard Shipping
On all orders over ₹50
Free Express Shipping
On all orders over ₹99
Calculated Rates
Based on weight and destination
Shipping Coverage
Domestic Shipping
- All 50 states
- Washington DC
- Puerto Rico
- Military APO/FPO addresses
International Shipping
- Available to select countries
- 7-14 business days
- Additional customs duties may apply
- Contact us for specific rates
Order Tracking & Delivery
Order Tracking
- Tracking number provided within 24 hours of shipment
- Email notifications for all shipping milestones
- Real-time tracking through our website
- SMS updates available upon request
Delivery Requirements
- Signature required for orders over ₹100
- Safe delivery to your doorstep
- Delivery attempts: Up to 3 times
- Package held at local facility if undeliverable
Special Circumstances
Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us within 48 hours of the expected delivery date. We will investigate with the carrier and provide a replacement or full refund as appropriate.
Holiday & Weather Delays
Shipping times may be extended during peak holiday seasons, severe weather conditions, or other circumstances beyond our control. We will notify customers of any expected delays and work to minimize impact on delivery schedules.
Address Verification
Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect addresses provided by the customer. Address changes after order placement may incur additional fees.
Rush Orders & Same-Day Service
Express Production Available
Same-Day Rush Service
- Available for select products
- Orders placed before 10:00 AM
- Additional rush fee applies
- Subject to capacity availability
Contact for Rush Orders
- Call us before placing order
- Confirm availability and pricing
- Expedited processing guaranteed
- Priority shipping included
Questions About Shipping?
Our customer service team is here to help with any shipping questions or concerns.
Email Support
shipping@shivprinter.com
Phone Support
Mon-Fri 9AM-6PM EST
Live Chat
Available on website